FAQs

Can I contact you online if I need help with sizing or placing an order?

Yes, contact us and we will help you out.

I’ve changed my mind. Can I return my order for a refund?

We will gladly exchange but do not refund. Please read our returns policy.

Will you pay the return shipping on exchange?

We do not pay for the cost of returns, unless the product is deemed to be faulty by us. Please read our returns policy.

Can I return a sale item?

No, sale items are non-returnable

Can I return a faulty item?

Yes, and once we have assessed the fault you will be offered an exchange. Please read our returns policy.

When will my order arrive?

We use Australia Post standard shipping with a tracking number, where you will be able to track your order.

Do you ship overseas?

No, not at this stage,currently we ship Australia wide only.

Do you offer express shipping?

No, not at this stage, currently we use Australia Post standard shipping.

Can I cancel my order?

No, orders cannot be cancelled.

Do you have credit vouchers?

Not at this time